Business Office Manager- Full Time

Grandview Healthcare Center

We are seeking an individual who has experience in a Skilled Nursing/Short Term Rehabilitation setting. Strong organizational and leadership skills. Experience in billing and collections. Customer service a must.

Benefits:

            Health Insurance

            Dental Insurance

            Vision Insurance

            401K   

Required Experience:

At least 1 (one) year experience working in a skilled nursing facility/rehabilitation center

Experience in billing and collections

Customer Service experience a must

Level of Education:

Bachelors Degree preferred

Job Description:

Business Office Manager plans, organizes, develops and implements all accounts receivable functions in accordance with current company policies as well as federal, state and local regulations and procedures in an accurate, neat and organized manner while ensuring that the highest quality of service is provided.

Experience in Point Click Care and Billing systems, RFMS or other Resident Trust systems, and electronic claims management systems.

Oversees the Medicaid application process to ensure responsible party is providing timely information to the LTC unit at EOHHS office. 

Attention to detail, good follow through skills and ability to prioritize multiple tasks.

• Must be innovative and able to find creative ways to service the variety of residents’ needs and maintain the customer focus.

•Experience in long-term care billing and collections; working knowledge of State Medicaid and Medicare law and third party insurance.

•Communicates and collaborates with all departments in a positive way

Administrative Functions:

• Reviews all new admission payers for eligibility; advises pre-admission of payer concerns as needed; coordinates with the care team as well as Resident/family members to plan for coverage in advance of payer change; Maintains accurate daily census including all residents and their payors. Reports census to all departments on a daily basis. Participates in all facility meetings related to billing and potential payor changes, which may include morning report, Medicare/Utilization Review, PPS, etc

•Communicates all information related to payor changes to the appropriate departments, including nursing, therapy, MDS, and Social Service as it pertains to resident services

•Monitor and oversee Medicaid renewal applications with responsible party to ensure continual coverage and necessary spenddown is done timely

•Organizes prepares, and submits all billings accurately and by deadlines

•Monitors accounts receivable aging reports ongoing throughout the month and follows through on past due accounts, ensuring all appropriate action is taken to avoid bad debt

•Communicates all concerns related to payment timely to the Administrator as well as legal counsel as needed•

Open and process mail received daily

•Maintains all cash receipts (including cash, checks, EFT and credit card payments, etc) which must be deposited and posted on a daily basis

•Prepares and mails resident account statements quarterly and as needed or at the resident or responsible parties’ request

•Manage the Resident’s Trust Accounts to ensure Resident’s allowance and appropriate level of petty cash is available; Applied Income is paid to facility timely; bank accounts are reconciled to ledgers monthly; T19 resource limits are maintained; Resident accounts are not overdrawn at any time.

• Maintains resident confidentiality and privacy.

Knows and complies with the Residents’ Bill of Rights.